Refund & Return Policy

Our Commitment

At Atlas Health Collective, we stand behind the quality of our products. We want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.

Eligibility for Refunds

You may request a refund within 30 days of receiving your order under the following conditions:

• The product arrived damaged, defective, or is not as described
• You received the wrong product
• The product was not delivered

Non-Refundable Items

Due to the nature of our products, the following are not eligible for return or refund:

• Products that have been opened or used
• Products returned after 30 days from delivery
• Products that have not been stored according to instructions

How to Request a Refund

To initiate a refund, please contact our support team at support@atlashealthcollective.com with your order number and a description of the issue. We will review your request and respond within 2 business days.

Refund Processing

Once your return is approved, we will process the refund to your original payment method. Please allow 5-10 business days for the refund to appear on your statement. Shipping costs are non-refundable unless the return is due to our error.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photographs of the damage. We will arrange for a replacement or full refund at no additional cost to you.

Subscription Cancellations

You may cancel or pause a subscription at any time through your account settings. Cancellation will take effect before the next billing cycle. Orders that have already been processed and shipped are subject to our standard refund policy.

Contact

If you have any questions about our refund policy, please reach out to support@atlashealthcollective.com.